Category	Explanation
Residential	The cooperative group housing society having more than 300 flats, markets* Central Government Residential colonies* RWAs
Commercial	Restaurants with more than 200 seating capacity* All 4 and 5 Star Hotels* Shopping Complexes/Malls having built-up area of more than 5000 Sq. Mts.*
Government, Public Sector or Private Bodies	Central Government Ministries, Departments and Undertakings State Government Ministries, Departments and Undertakings Local Bodies Public Sector Undertakings Private Sector Offices, Complexes, Buildings
Social Infrastructure	Hospitals/Nursing Homes which have more than 200 beds (Private or Government)* Places of Worship Stadia and Sports Complexes Clubs Marriage Halls Recreation/Entertainment Complexes Hostels, Schools, Colleges, Universities, and Educational & Training Institutions with more than 500 students for accommodation Railway Stations, Bus Stations, Airports, etc.

Ans: Individual households where there is no RWA, campuses and communities that have premises less than 5,000 sq.mts and generate less than 100 kgs of waste, per day.

Ans: Every BWG is required to do the following.

• a. Segregate and store the waste generated in three separate streams namely.
  (i) Bio-degradable (Wet Waste):
  (ii) Non-biodegradable (dry waste):
  (iii) Domestic hazardous wastes in suitable bins/container. Details of various components of municipal solid waste categories in above three categories can be seen at Annexure-1
• b. Process wet waste (Bio-degradable waste) to the extent feasible in premises itself and develop a system of reuse of products of processing, that is, compost or biogas etc.
• c. Handover segregated dry wastes to ULB waste collector or agency authorized by ULB to collect waste on its behalf as per the direction or notification by the local authorities from time to time.
• d. Handover segregated domestic hazardous wastes to authorized waste pickers or waste collectors as per the direction or notification by the local authorities from time to time.
• e. Wrap securely the used sanitary waste like diapers, sanitary pads etc., in the pouches provided by the manufacturers or brand owners of these products or in a suitable wrapping material as instructed by the local authorities (such as newspaper, paper etc) and handover separately to waste collector or place the same in the bin meant for dry waste or non- bio-degradable waste:
• f. Store horticulture waste and garden waste generated from premises separately in own premises and carry out composting in compost pits within the premises. In case of non-availability of land, dispose off as per the directions of the urban local body from time to time.
• g. Store separately Construction & Demolition waste generated in own premises and dispose off as per the Construction & Demolition Waste Management Rules, 2016.
• h. In addition to above, bulk waste generators are required not to mix E-waste- it should be separately stored as and when generated and should be handed over to recycling chain.

Ans: Registering on portal is a mandatory requirement to enable MCG for following:-

• a. Have record of all the BWGs in Gurugram City.
• b. For effective communication, tracking and facilitating BWGs to fulfill their responsibilities.
• c. To record waste management data and ensure effective disposal of waste.

Ans:
a. Connect to the portal link

1. https://onemapdepts.gmda.gov.in/BWG
2. https://www.mcg.gov.in

b. Register yourself as a BWG.
c. Once you have registered yourself on the portal you will receive login credentials for your profile,
d. Use these login details to log into the portal and fill your other details.
e. If you do not fall in the category of BWG, but have received a Notice from MCG, then you should go the BWG Portal and seek exemption from registration.

Ans: If you are facing a problem in registration please email at bwginfo@mcg.gov.in or, procedure for login is given in home page of BWG portal (https://onemapdepts.gmda.gov.in/BWG)

Ans: Solid waste includes any waste generated daily from homes, Institutions, Markets businesses, and other non-residential premises excluding industrial waste. This waste would be solid or semi-solid comprising of Kitchen waste. Food waste, paper, plastics, textiles, leather, wood, glass, metals, sanitary and domestic hazardous waste. Examples of waste types are as below:-

Biodegradable/Wet Waste	Non-biodegradable/Dry/Recyclable Waste	Domestic Hazardous Waste
Kitchen Waste including: tea leaves, egg shells, fruits and vegetable peels	Newspaper	Aerosol cans
Meat and Bones	Paper, books, and magazines	Batteries
Garden and Leaf litter, including flowers	Glass	Bleaches and household cleaning agents with containers
Soiled paper	Metal objects and wire	Car batteries, oil filters, and car care products
House dust after cleaning	Plastics	Chemicals, solvents, and their containers
Coconut shells	Cloth Rags	Cosmetic items, chemical-based insecticides, and containers
Ashes	Leather	Paints, oils, lubricants, glues, thinners, and their containers
	Rexene	Pesticides and herbicides with containers
	Wood/Furniture	Photographic, audio/video tapes with containers
	Polystyrene/Packaging material	Chemicals
		Styrofoam and soft foam packaging materials
		Thermometers and mercury-containing products
		Discarded medicine and disposable syringes

Ans: Waste segregation at source means segregating dry waste and wet waste and storing of waste separately. Yes, segregation at source is mandatory under SWM Rules 2016.

Ans: Every waste generator must ensure source segregation of solid waste into 4 streams:

1. Wet/Biodegradable waste.
2. Dry/Non-biodegradable waste.
3. Domestic hazardous waste.
4. Sanitary and bio-medical waste,

Note: The following 3 categories of waste need to be segregated separately, and not mixed with any of the above 4 categories:

1. Bulk garden and horticulture waste.
2. Construction and demolition waste.
3. Electrical & Electronic waste (E-waste)

Ans: Organic waste of plant or animal origin such as kitchen waste, vegetable and fruits, flower waste, dairy, meat, fish, egg, tea leaves, leftover food, small amount of garden and horticulture waste.

Ans: Non-biodegradable waste such as paper, cardboard, plastic, glass, metal, clothes, packaging material etc. that should be destined for reuse, recycling, recovery or disposal.

Ans: Sanitary napkins, diapers, fully treated bio-medical waste including used syringes and needles, broken thermometers, PPE kits, masks and date expired medicine, etc. This waste should not be mixed with the other waste and should be given separately and securely packed to agencies.

Ans: Wet/ organic waste must be treated insitu as far as possible. It can be composted or bio-methanated.
(i) Biodegradable/Wet Waste

• Kitchen waste including: tea leaves, egg shells, fruits and vegetable peels
• Meat and Bones
• Garden and leaf litter, including flowers.
• House dust after cleaning
• Coconut shells
• Ashes

Ans: "Bio-methanation" means a process which entails enzymatic decomposition of the organic matter by microbial action to produce methane rich biogas.

Ans: Composting means a controlled process involving microbial decomposition of organic matter in the presence of oxygen (Aerobic process) [Note this does not include any solution that uses artificial heat for drying/burning the organic waste often referred to as 24 Hr composters].

Ans: Composting system setup within the premises of the BWG is called in situ / on site composting.

Ans: Yes.

Ans: Incase the BWG lacks space for full wet waste processing within its premises, it can seek permission from MCG for partial processing of its wet waste in situ and partially outside by a Waste Management Agency. A prior approval is required for the same from, for which swachata fees will have to paid as per bye laws-2024

Ans: Dry waste needs to be given to the waste agency to send for processing to the recycler through the recycling value chain or can be directly given by the BWG to the recyclers of various subcategories (Plastic, Paper, Textiles etc).

Ans: Must be given to any waste management agencies for correct disposal of this waste.

Ans: "D2D collection" means collection of solid waste from the door step of the primary waste generator, such as the households, shops, commercial/ institutional establishments, offices, etc., and storing it at a common area for the waste agency to collect for processing.

Ans: Other waste generated, such as construction and demolition waste; and electrical & electronic waste (E-waste) are generally not generated daily but still need to be disposed responsibly through segregation at source and collection/storage/disposal through authorized agencies.

Ans: E-waste means electrical and electronic equipment, including solar photo-voltaic modules or panels or cells, computers, televisions, mobiles, printers, fridge, toasters, hair dryers, toys, bulbs, tube lights, batteries, wires, switches, printer cartridges, CDs, etc. whole or in part discarded as waste. This Hazardous/toxic waste must not be mixed with the daily waste.

Ans: E-waste must be collected separately and sent for recycling to an any waste management agency or any other CPCB/ HSPCB authorized E-waste recycler. List is available on website: - https://dpcc.delhigovt.nic.in

Ans: A BWG needs to store horticulture waste and garden waste generated from premises separately and carry out its processing insitu or hand it over to a horticulture waste management agency. Do not mix large quantity of horticulture waste with the wet waste.

Ans: C&D waste must not be mixed with other solid waste and needs to be handed over separately to the agency listed in MCG website. Helpline number18001801817 and Whatsapp no. 7290088127.

Ans: Smaller dead animals and birds need to be buried and not mixed with the waste. Carcass of large animals should be handed over to a dead animal squad of MCG.

Ans: This is the residual waste (waste left) of your BWG, after processing of Wet, Dry and domestic hazardous waste has been done and needs to go to the MCG secondary point for sending to the dump site. Your waste agency must give you the challan as a proof for ‘rejects’ generated by your BWG. However it is up to BWG that reject goes to dump site. Provision should be there in the agreement between the BWG & agency.

Ans: The BWG should not accept waste that is not segregated by the primary waste generators. The BWG can help them through internal communication, etc. or penalize as well.

Ans: Note a BWG is at liberty to engage any waste management agency; however the accountability to ensure waste processing continues to be with the BWG.

Ans: While the waste agencies help the BWGs for waste processing. It is the BWG’s responsibility to ensure that waste is processed and only reject/ Residual waste is reaching the dump site. BWG needs to ensure -

1. a. Wet is composted or Bio-methanated.
2. b. Dry is sent to the recycling value chain or recycler
3. c. Sanitary and domestic medical waste is sent to a biomedical plant for processing
4. d. E-waste is handed over only to an HSPCB authorized Recycler
5. e. Rejects/inert only are sent to the MCG secondary collection point. Please ask your waste agency to share the challans issued by MCG when rejects are dumped at the secondary collection points.

Ans: No waste generator shall throw burn or bury the solid waste on streets, open public spaces outside his premises or in the drain, or water bodies any being of garbage will attract penalty as per prevailing rules.

Ans: Secondary collection points are various points across the city identified and managed by MCG, as aggregation point from where the Reject or Residual solid waste left after processing of Wet, Dry and Sanitary & Domestic Medical (Domestic Hazardous waste) is sent to the dump site.