Bulk Waste Generator (BWG) Waste Management

MIS System End to End Portal

The Union Ministry of Housing and Urban Affairs (MoHUA) estimated that nearly 30-40 per cent of waste in a city is generated by bulk waste generators (BWG). Municipal Corporation Of Gurgaon defines BWG as entities with an average waste generation rate exceeding 100 kgs per day, including all streams of waste.

This MIS portal is developed by Municipal Corporation of Gurgaon to enable effective communication and tracking of Bulk Waste Generators in the city. This MIS portal can be used to Register yourself as BWG, Request Exemption from BWG category, edit your profile, upload waste processing data and generate reports, more functionalities will be added in the near future.

In case you feel any Technical issues with the MIS system then please drop an email to : jcsbm@mcg.gov.in
BWG Registration - User Validation

Terms & Conditions

FAQ

1. Who is a BWG (Bulk Waste Generator)?

Ans: BWG (bulk waste generator) means and includes any waste generator having an average waste generation rate exceeding 100 kg per day or has a premises exceeding over 5,000 sq.m.

2. Who all classify as a BWG?

Ans: Highrise Communities. Gated communities, Educational institutes, Malls, Market places, Hotels, Restaurants, Hospitals, Nursing homes, Public and private offices Please take the exhaustive drop down list from the Portal

3. Who does not classify as BWG?

Ans: Individual households where there is no RWA, campuses and communities that have premises less than 5,000 sq.m andgenerate less than 100 kgs of waste, per day.

4. What is the responsibility of a BWG?

Ans. EveryBWGmust's-role- a. Ensure Waste segregation at source. b. Manage the waste generated in their premises on their own or through an agency. When handled through an agency, responsibility and accountability continues with the BWG. c. Process all wet/organic waste via composting or bio-methanation in situ as far as possible. d. Not throw awayand/or burn any waste generated.

5. Why should the BWG register on MCG BWG Portal?

Ans: Registering on portal is necessary to- a. Have record of all the BWG in Gur in Gurugram City. b. For effective communication, tracking and facilitating BWGs to fulfil their responsibilities.se

6. How do I register on the BWG Portal?

Ans: a. Go to the portal link; Register yourself as a BWG. ARb3-Once you have registered yourself on the portal you will receive login Medicredentials for your profile, rasidamis c. Use these login details to log into the portal and fill your other details. d. If you do not fall in the category of BWG, but has received a Notice from MCG, then you should go the BWG Portal and seek exemption from registration.

7. What do I do if I am facing difficulty in registering?

Ans: If you are facing a problem in registering please call on the Toll free number..... or email at

8. What is Solid Waste (SW) that can be given to a waste agency

Ans: Solid waste includes any waste generated daily fromhomes, Institutions, Markets businesses, and other non-residential premises excluding industrial waste. This waste would be solid or semi-solid comprising of Kitchen waste. food waste, paper, plastics, textiles, leather, wood, glass, metals, sanitaryand domestic hazardous waste.

9. What is segregation of waste at source? Is it mandatory to segregate at source?

Ans: Waste segregation at source means segregating and storage of waste separately at the place the waste is generated. Yes, segregation at source is mandatory under SWM Rules 2016.

10. What is the daily mandatory segregation ?

Ans: Every waste generator must ensure source segregation of solid waste into 4 streams: (1) Wet/Biodegradablewaste; (2) Dry/Non-biodegradablewaste; (3) Domestic hazardouswaste; and (4) Sanitary and bio-medicalwaste, Note: The following 3 categories of waste need to be segregated separately, and not mixed with any of the above 4 categories: (1) Bulkgardenandhorticulturewaste; (2) Constructionanddemolitionwaste; and (3) Electrical&Electronicwaste (E-waste)

11. What is Wet/Biodegradable waste ?

Ans: Organic waste of plant or animal origin such as kitchen waste, vegetable and fruits, flower waste, dairy, meat, fish, egg, tea leaves, leftover food, small amount of garden and horticulture waste.

12. What is Dry/Non-Biodegradable waste ?

Ans: Non-biodegradable waste such as paper, cardboard, plastic, glass, metal, clothes, packaging materialetc. that should be destined for reuse, recycling, recovery or disposal.

13. What is Sanitary and Domestic Medical Waste (Domestic Hazardous)?

Ans: Sanitary napkins, diapers, fullytreated bio-medicalwaste including used syringes and needles, broken thermometers, PPE kits, masks and date expired medicine, etc. This waste should not be mixed with the other waste and should be given separately and securely packed to agencies as per Q no 21.

14. What needs to be done with Wet/Biodegradable waste?

Ans: Wet/ organic waste must be treated insitu as far as possible. It can be composted or bio-methanated.

15. What is "bio-methanation"?

Ans: "Bio-methanation" means a process which entails enzymatic decomposition of the organic matter by microbial action to produce methane rich biogas.

16. What is Composting?

Ans: Composting means a controlled process involving microbial decomposition of organic matter in the presence of oxygen (Aerobic process) [Note This does not include any solution that uses artificial heat for drying/burning the organic waste often referred to as 24 Hr composters].

17. What is Insitu/On-site composting?

Ans: Composting system setup within the premises of the BWG is called in situ / on site composting.

18. Can a BWG do wet waste composting with its own staff?

Ans: Yes.

19. What is off-site composting?

Ans: Incase the BWG lacks space for full wet waste processing within its premises, it can seek permission from MCG for partial processing of its wet waste in situ and partially outside by a Waste Management Agency. A prior approval is required for thesamefrom

20. What needs to be done with Dry/ Non-Biodegradable Waste?

Ans: Dry waste needs to be given to the waste agency to send for processing to the recycler through the recycling value chain or can be directly given by the BWG to the recyclers of various subcategories(Plastic, Paper, Textiles etc).

21. What needs to be done for Sanitary & Domestic Medical waste?

Ans: Must be given to Empanelled agencies for Sanitary and Domestic Medical waste, as listed on the portal or any other Authorised agencies that process this category of waste.

22. What is meant by "Door to door (D2D) collection"?

Ans: "D2D collection" means collection of solid waste from the door step of the primary waste generator, such as the households, shops, commercial/ institutional establishments, offices, etc., and storing it at a common area for the waste agency to collect.

23. What are the other category of waste that are not generated daily but need to be disposed responsibly through segregation at source?

Ans: Other waste generated, such as bulk garden and horticulture waste; construction and demolition waste; and electrical & electronic waste (E-waste) are generally not generated daily but still need to be disposed responsibly through segregation at source and collection/storage/disposal through authorised agencies.

24. What is E-waste?

Ans: E-waste means electrical and electronic equipment, including solar photo-voltaic modules or panels or cells, computers, televisions, mobiles, printers, fridge, toasters, hair dryers, toys, bulbs, tube lights, batteries, wires, switches, printer cartridges, CDs, etc. whole or in part discarded as waste. This is Hazardous/toxic waste and must not be mixed with the daily waste.

25. What to do with E-waste?

Ans : E-waste must be collected separately and sent for recycling to an empanelled agency for e-waste listed on the portal or any other CPCB/ HSPCB authorised E-waste recycler. List is available on CPCB website https://cpcb.nic.in/e-waste-recyclers-dismantler/

How to manage horticulture waste? What part of it can be mixed with wet/organic waste?

Ans: A BWG needs to store horticulture waste and garden waste generated from premises separately and carry out its processing insitu or hand it over to a horticulture waste management agency. Do not mix large quantity of horticulture waste with the wet waste.

27. What needs to be done with the C& D waste?

Ans: C&D waste must not be mixed with other solid waste and needs to be handed over separately to the agency listed in MCG website ……

28. What needs to be done with the carcass of dead animals and birds?

Ans: Smaller dead animals and birds need to be buried and not mixed with the waste. Carcass of large animals should be handed over to a dead animal squad of MCG. Helpline No…..

29. What is Reject / inert waste ?

Ans: This is the residual waste ( waste left) of your BWG, after processing of Wet, Dry and Domestic hazardous waste has been done and needs to go to the MCG secondary point for sending to the landfill. Your waste agency must give you the challan as a proof for ‘rejects’ generated by your BWG.

30. What to do if some residents do not agree to segregate waste?

Ans: The BWG should not accept waste that is not segregated by the primary waste generators. The BWG can help them through internal communication, etc. or penalise as well.

31. What is an empanelled agency? Are all BWGs required to work with only the empanelled agencies?

Ans: MCG, in their efforts to support BWGs, have done due diligence on waste agencies through a EOI process who are considered as ‘empanelled’. No, it is not necessary to use only an empanelled agency. Please note, a BWG is free to use any agency, however the accountability to ensure waste processing continues to be with the BWG.

32. What do I need to ensure as BWG from waste agencies ?

Ans: While the waste agencies help the BWGs for waste processing. It is the BWG’s responsibility to ensure that waste is processed and only Reject/ Residual waste is reaching the landfill. BWG needs to ensure - a. Wet is composted or Bio-methanated. b. Dry is sent to the recycling value chain or recycler c. Sanitary and domestic medical waste is sent to a biomedical plant for processing d. E-waste is handed over only to an HSPCB authorised Recycler e. Rejects/inert only are sent to the MCG secondary collection point. Please ask your waste agency to share the challans issued by MCG when rejects are dumped at the secondary collection points.

33. Can a waste generator throw, burn or bury the solid waste?

Ans: No waste generator shall throw, burn or bury the solid waste on streets, open public spaces outside his premises or in the drain, or water bodies.

34. What is a secondary collection point

Ans: Secondary collection points are various points across the city identified and managed by MCG, as aggregation point from where the Reject or Residual solid waste left after processing of Wet, Dry and Sanitary & Domestic Medical (Domestic Hazardous waste) is sent to the landfill.

35. What is user fees ?Why do we need to pay this amount?

Ans: “User fee” means a fee imposed by the local body(MCG) on the waste generator to cover full or part cost of providing solid waste collection, transportation, processing and disposal services. All waste generators shall pay such user fee for solid waste management, as specified in the bye-laws of the local bodies.